Courtney Semmler
43 Kingswood Drive,
Ontario, Canada
Phone#: (705)750-5874
February 08, 2008
Ralph Hyatt
Toshiba Canada General Manager
191 McNabb Street
Markham, ON, L3R 8H2
Dear Ralph Hyatt,
Hello, my name is Courtney Semmler. I am one of the owners of the HD-XA2 HD DVD Players. I am not pleased with the outcome of the player. I bought it at Future Shop two weeks ago for $319.00, and so far it is not working as I hoped.
After wiring the player to my television and receiver, it was working fine for a couple minutes. After a while it started to become noisy and irritating to hear while I was watching my movie. I thought it was over heating, so I turned it off, then a few minutes later, I turned it back on again and it was still quite loud. I called the Technical Support that was available on the Toshiba Canada Website, but the help did not fix my player in anyway. Still, after 2 weeks, it continues to be loud.
Secondly, the high definition that the player promised to contain isn’t the greatest. Not to be rude, but I believe that my old DVD player has the same clear pictures and it is viewed through the same amount of pixels, that is seeing, as the HD player that I bought.
Thank you for your time and efforts, and thank you for taking these matters into consideration for future improvement.
Sincerely,
Courtney Semmler
This is a complaint letter I wrote at the beginning of this semester. It was pretty simple, pick a topic complain about it. It taught me how to write an appropriate and formal complaint letter ( as before I had no idea how to set it up). I wouldn't say it was fun, but of course when is writing a complaint letter fun?. It was good to learn for future complaints and other formal letters.
43 Kingswood Drive,
Ontario, Canada
Phone#: (705)750-5874
February 08, 2008
Ralph Hyatt
Toshiba Canada General Manager
191 McNabb Street
Markham, ON, L3R 8H2
Dear Ralph Hyatt,
Hello, my name is Courtney Semmler. I am one of the owners of the HD-XA2 HD DVD Players. I am not pleased with the outcome of the player. I bought it at Future Shop two weeks ago for $319.00, and so far it is not working as I hoped.
After wiring the player to my television and receiver, it was working fine for a couple minutes. After a while it started to become noisy and irritating to hear while I was watching my movie. I thought it was over heating, so I turned it off, then a few minutes later, I turned it back on again and it was still quite loud. I called the Technical Support that was available on the Toshiba Canada Website, but the help did not fix my player in anyway. Still, after 2 weeks, it continues to be loud.
Secondly, the high definition that the player promised to contain isn’t the greatest. Not to be rude, but I believe that my old DVD player has the same clear pictures and it is viewed through the same amount of pixels, that is seeing, as the HD player that I bought.
Thank you for your time and efforts, and thank you for taking these matters into consideration for future improvement.
Sincerely,
Courtney Semmler
This is a complaint letter I wrote at the beginning of this semester. It was pretty simple, pick a topic complain about it. It taught me how to write an appropriate and formal complaint letter ( as before I had no idea how to set it up). I wouldn't say it was fun, but of course when is writing a complaint letter fun?. It was good to learn for future complaints and other formal letters.
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